GENERAL TERMS AND CONDITIONS

1. GENERAL PROVISIONS OF THE GENERAL TERMS AND CONDITIONS

1.1. LOGNET d.o.o. with business seat in Zagreb, Radnička cesta 55 A, PIN: 12114193167 (hereinafter: Lognet or for the purpose of distinguishing: Lognet Croatia) delivers application solutions of business information systems and provides the services of support and maintenance of application solutions of business and information systems. These solutions are considered internet based/online computer programs, as set forth in Article 1.7.j under term Programs, and shall enjoy full copyright protection.

LOGNET DOO BEOGRAD (hereinafter: Lognet Serbia), with business seat in Ulica Jurija Gagarina 22z, floor: 10, apartment number: 60, Belgrade, registration number: 21778826, TIN (Tax Identification Number): 112967096, represents an affiliated company 100 % owned by Lognet Croatia. Lognet Croatia has granted Lognet Serbia the exclusive right to contract the use of the computer programs upon separate agreement on business cooperation and the exclusive supply of computer programs. Lognet Serbia is fully and independently authorized, within its designated territory, on behalf of Lognet, and for its own account, to contract the use of the Program with users in the designated territory, where Lognet Croatia grants all user rights of the computer programs to the users. All provisions and terms of these General Terms and Conditions apply to the contractual relationship between Lognet Serbia and the Users, with whom Lognet Serbia enters into appropriate computer program usage agreement.

1.2. Lognet is the exclusive and authorized provider of services available on the internet site https://www.lognet.eu or https://www.lognet.hr and associated domains (such as https://www.lognet.rs/, https://www.lognet.org/, etc.), where it enables the use of online services and content of the programs and the computer system in accordance with the Agreement and these General Terms and Conditions.

1.3. These Lognet General Terms and Conditions apply to business entities and govern the rights, obligations, liabilities, and conditions under which the services are provided to users. Users of the services are considered business entities in the commercial business and are not considered consumers within the meaning of the Consumer Protection Act.

1.4. Lognet reserves all rights to amend or revoke any content of the General Terms and Conditions. The General Terms and Conditions may be changed by a unilateral decision of Lognet, provided that Lognet informs the registered user about any amendment of the General Terms and Conditions by e-mail as per sending a separate notice on amendments of the General Terms and Conditions to the e-mail address registered as the primary user e-mail address in the Lognet system. It shall be considered that the General Terms and Conditions are accepted by the User if after receiving the notification on amendments to the General Terms and Conditions (i) within 8 days the User has not notified Lognet that certain provision of General Terms and Conditions have not been accepted, whereby Lognet has the right to unilaterally cancel the existing Agreement with the User by excluding the liability for damages that would result from this cause to the User (ii) the User continues to use the Programs and computer systems of Lognet, and especially if (iii) the User settles the regular monthly invoice for the provided services.

1.5. The General Terms and Conditions shall apply to all supplies of goods and to the provision of services performed by Lognet to the other Contractual party – the User. It shall be considered that the Service users shows acceptance of the provisions of the General Terms and Conditions to the present business matter and to any future business matter between the Contractual parties relating to the use of the program for the duration of the business relationship, in the event of acceptance of goods and services of Lognet without filing a complaint, i.e. by the performance of the service itself and/or by delivering the goods and/or paying the price and/or otherwise as deemed appropriate and usual in business cooperation. In particular, the Service user shall comply with provision of Website Terms of Use in order to access the Programs and computer system, every time the Service user accesses, uses or registers on the Lognet website to use the Lognet programs.

1.6. If certain provisions of the General Terms and Conditions are or shall become invalid, this shall not affect the validity of remaining provisions. In this event, Lognet shall amend the General Terms and Conditions or the Contractual parties shall conclude an agreement which, as far as possible, would maintain the original intention of invalid provision.

1.7. The following terms and definitions, specified in the Agreement with the User or the General Terms and Conditions, have the following meaning unless agreed otherwise by provisions of the Agreement or the meaning is considered different from the context of the provision.

a. Agreement – applies to the entire Agreement with the User, the use of any Lognet program or the provision of support and maintenance services to these programs, including the General Terms and Conditions and its Appendixes and all other annexes, together with all amendments to the Agreement,

b. User - refers to a legal or other person having right to use the programs granted by Lognet whether relating to
- Lognet network holder (forms closed Lognet network between Carrier and Carriage user)
- Lognet yard management holder (forms closed Lognet yard management network between Supplier and Buyer, defines locations and time slot reservations periods)
- Carriage user (ordering the carriage services),
- Carrier (performs a service of carriage, whether it is a registered or unregistered user of Lognet program)
- Supplier (reserves slot in Lognet Yard management and/or dispatched the goods for delivery, or solely organizes the carriage in Lognet yard management)
- Buyer (carries out the deliveries of goods and solely organizes the carriage in Lognet yard management)

c. User account – refers to a natural person (employee of the User) having the right to access and work in Lognet programs

d. Lognet – refers to the service provider LOGNET d.o.o. with business seat in Zagreb, Radnička cesta 55 A, PIN: 12114193167, or other affiliates controlled by Lognet, authorized on behalf of Lognet to provide services to Users, withing the meaning of the Companies Act;

e. Contractual parties – applies jointly to the User and Lognet,

f. Date of the conclusion of the Agreement – refers to the date of the last signature of authorized person of Contractual party on the Agreement or in accordance with the provisions of this Agreement,

g. General Terms and Conditions – refers to the General Terms and Conditions of Lognet agreed between the Contractual parties or to the amended General Terms and Conditions notified to the Service User as per usual practice which represent an integral part of the Agreement,

h. Annexes – refers to the Annexes forming an integral part of this Agreement, i.e. are an integral part of the General Terms and Conditions,

i. Services – applies to all Lognet services (or part therein)

j. Programs (or Longet Programs) refers to application solutions and/or modules of business information systems for which the User holds a limited and non-transferable right of use in accordance with provisions of the executed Agreement. The Programs shall also include the entire websites deploying the programs referred to in Article 2.1. General Terms and Conditions.

k. Exclusively designated territory – represents the territory in which the authorized distributor has the exclusive right to contract the use of the Program with users who have a business establishment within the designated territory. Lognet reserves the right to revoke, assign or alternate exclusively designated territory upon own decision at any time.

I. The primary user email address is the e-mail address that the User has primarily designated as the main address within the Lognet program /system, and to which all notifications regarding the Program are usually delivered.

1.8. If the User has any essential objection during the use of Lognet services, or the User decides to file a complaint against certain provisions of the General Terms and Conditions, the User shall refrain from further access to the internet site and shall not use the contents and services of Lognet and especially the Program, until the final resolution of the concern. If the User has any concerns or questions regarding the General Terms and Conditions, the User may contact the Lognet partner: kontakt@lognet.eu

2. COPYRIGHTS

2.1. Lognet is the authorized copyright holder of the following programs:

a. LOGNET©is an online computer program that enables the creation of a private network between the holder of Lognet© network, Carrier and/ or Carriage user. The holder of the Lognet© network determines the Users that have access to the network and the status of the individual user (Carrier and/or Carriage user).

b. CARGO EXCHANGE© (original designation: BURZA TRANSPORTA©) is an open-ended computer program that enables connection, communication, and exchange of data between all users having access to the Cargo Exchange.

c. LOGNETPRO© is an online computer program designated for operations of Carriers, enabling through the modules the monitoring of the operations of Carriers and networking with Carriage users and other Carriers.

d. LOGNET YARD MANAGEMENT© is an online computer program designated for the planning of the location (location, ramp), time and duration of loading and unloading, and communication of essential information between the Yard Management Holder on one side, and the Supplier and the Carrier on the other.

e. LOGNET CARBON ACCOUNTING© is an online computer program designated for assessment of carbon footprint of an individual carriage.

2.2. Lognet is the copyright holder of all copyright authorizations, in particular the design, features, designations or other copyrights existing on the website of Lognet.

2.3. Lognet reserves entire proprietary rights, copyright, and related rights on all computer programs and systems (including but not limited to images, photographs, animations, applications, video and music recordings, texts or files) and on the relevant documentation. The programs which are subject to the Agreement or the General Terms and Conditions, regardless format and media location, represent the intellectual property of Lognet, including without limitation any copyright, patents and trademarks, as well as know-how, trade secrets, and other proprietary rights.

2.4. The Agreement shall cause no transfer of rights, ownership title or dispositions of property of any of the Contractual parties unless expressly stated by specific provisions of the Agreements. The User has no right of permanent or provisory reproduction of the Programs and other content related to the Programs, by any means and in any form, in whole or in part, which includes the uploading, display, performance, transmission or storage of the Program for which such reproduction, translation, adaptation, processing and any other modification of the Program is required, and the reproduction of the results of such modifications, as well as the distribution of originals or copies of the Program, in any form, as well as their rental and/or lease.

2.5. Lognet expressly prohibits any use of the Program in the manner and/or for purposes, which directly or indirectly infringe/breach any applicable law or legal regulation in force in the Republic of Croatia and the European Union, or in another country where the Program is used as well as the good business practices. The User shall not grant access to Programs, of which Lognet is the exclusive copyright holder, to any third party without prior notice or approval of Lognet, or to use the programs for further sale. Lognet does not grant the User any licenses and/or intellectual property (current and/or future). Any or all intellectual property that arises during the contractual relationship with the User, is acquired, or developed in connection with this Agreement is owned by Lognet.

3. RELATIONSHIP BETWEEN LOGNET AND USER

3.1. The rights and obligations between Lognet and the Users using the Lognet programs, services, and the content of the Lognet website shall be fully regulated by the Agreement.

In the event of termination of agreement and the existence of unpaid invoices by the User, Lognet is authorized to disable the User's access to the Program during the notice period.

3.2. Lognet has no agency in business arrangements between Users and has no control or influence over the content of the transactions and relationships that occur between the Users.

3.3. The User undertakes to enter only accurate, true, and complete data into the Programs to exchange data with other Users, to be able to reach a business transaction. The User undertakes to provide all the required information necessary for the other Users to perform obligations related to the carriage order, carriage or booking of slots, etc. The User shall immediately enter into the Program any change or amendment that may affect the carriage order, carriage and reservation of the slot, furthermore, to check whether the opposite party is familiar with the changes that have occurred, or generally take all required and possible actions in order to enable other Users in duly and timely fulfilment of the obligations from respective transaction.

3.4. The User shall take all possible or available required actions while using the Program in order to specify all terms of the essence in order to reach a business transaction with other Users, in particular, the User shall undertake to arrange and provide all the essential and accidental terms of the respective transaction, or other details of the contract which are essential for the execution of the legal transaction.

When using the Program, the User shall always comply with the terms of the Agreement and the General Terms and Conditions, as well as the applicable regulations. The User shall comply with the instructions of Lognet, given in order to use the Program correctly and efficiently.

3.5. By accepting these General Terms and Conditions, each User generally warrants to the other Users that any legal transaction arising from the use of the program must be executed to the best of the abilities, lawfully and in a timely manner, according to the rules of the profession.

3.6. The User shall compensate Lognet or any other user for the damage caused by misuse of the Lognet Program and website. The User shall compensate any user for damages which would result from the undue or insufficient execution of the service or the unlawful and substandard performance of the service, etc., or if incomplete and untrue information entered into Lognet would prevent another User from conducting and completely providing the service.

3.7. The subject of the Agreement is the delivery of digital content in the form of a computer Program for which the User has committed to pay the specified fee. The digital service is not delivered on a physical data carrier. The User agrees that the fulfillment of the Agreement has begun with the explicit prior consent of the User, thereby losing the right to a refund after the start of using the Program.

4. CONFIDENTIALITY, ACCURACY, AND SECURITY OF DATA

4.1. The Contractual parties undertake not to disclose, without the prior written approval of the other Contractual party, any confidential information to an unauthorized person or a third party relating to the Agreement or in connection with the Agreement, i.e. the General Terms and Conditions, including, but not limited to: personal, commercial, financial, technical or strategic information, disclosed by one Contractual party to another for the duration of this Agreement either in writing or verbally, and in particular not to disclose directly and indirectly any confidential information to the competitors of the other Contractual party.

4.2. The User undertakes to use Lognet programs exclusively for own business purposes following with the provision of Lognet Agreement and in accordance with the General Terms and Conditions. The user shall not transfer any access right of Lognet program to a third party neither for consideration or free of charge.

4.3. Lognet reserves the right, depending on own requirements and without the prior consent of the User, to make confidential information available to all its affiliates within the meaning of the provisions of the applicable Companies Act, in which event Lognet shall ensure that affiliates, which have received any confidential information, act under the terms defined by the provisions of Agreement or the General Terms and Conditions.

4.4. The User undertakes to regularly change the passwords which are used to access Lognet programs or equipment and not to enter information or data that may damage, terminate or improperly access other Programs, systems, and information.

4.5. The User is solely responsible for all content entered into the Program on the Lognet website. Lognet provides no guarantees regarding the accuracy, correctness, completeness, or authenticity of the data entered by the User.

4.6. The User of the Program shall ensure the completeness, correctness, and accuracy of the data entered into Program on the website of the Lognet, as well as all the data provided to Lognet before using the Program and website.

4.7. The Contractual parties shall comply with confidentiality obligations and shall ensure that employees, associates, agents and authorized subcontractors comply with these for the duration of the Agreement, and after its termination.

4.8. The obligation of confidentiality shall also last even after the Agreement has ceased due to any reason whatsoever between the Contractual parties, only for the period in which mandatory retention provisions apply.

4.9. The User of the service agrees to use the Program solely for their own internal business purposes. The User of the service has no right to grant third parties access to the Program, whether for a fee or free of charge.

The User agrees to regularly change passwords, activate and deactivate user accounts, and set and modify privileges. Lognet will require a password change for each user account once a year.

After certain activities, the Program or the User of the service sends information to other users via email. Email communication depends on the status of the ISP network of other users, the settings of individual computers, computer protections (antivirus programs), and the settings of the email user account. Lognet is not responsible for the delivery of information via email and emphasizes that it is used for informational purposes only.

The use of insecure routes for data transmission, particularly HTTP or FTP, may result in third parties gaining access to the transmitted data, reading and modifying it. To prevent this risk, Lognet offers a secure data transmission route, HTTPS. However, if the User decides to use insecure routes for data transmission, the User is solely responsible for any damage that may arise from it.

5. DAMAGE LIABILITY

5.1. Unless expressly derogated by the provision of the Agreement, the liability for damages of Lognet for any damage caused to the User or a third party in connection with the use of the Program shall be excluded, except for damages caused by Lognet by willful misconduct or by gross negligence. The damage may result in loss of production, work, the usability of data, profits, or revenues. Contractual parties also exclude mutual liability for any other specific, indirect, accidental, or consequential damages, regardless of the possibility to foresee their occurrence.

5.2. Liability for damages of Lognet resulting from errors caused by the use of the Program shall be excluded, as well as for the accuracy, correctness, legality, and completeness of the data of the User, i.e. the data entered and/or provided by the User when using the Program, regardless of the cause of the error. Lognet shall only be liable for accurate display of the data entered by the User into the Program and shall not be liable for the accuracy of the data entered by the User. Liability for damages of Lognet caused by the use of unverified harmful data in the Program shall be excluded. Lognet shall be liable to a reasonable extent for storing the personal data of employees of the Service user.

5.3. The liability for damages of Lognet arising from/or in connection with a contractual or non-contractual relationship mutually negotiated between the Users of the Program or third parties shall be excluded, in particular for damages arising from ignorance or lack of knowledge, omissions or imprecisions in performing actions in Program, which may result in business arrangements entered between the users while using the Program.

5.4. The Contractual party suffering loss or damage shall undertake reasonable measures to limit such loss or damage.

5.5. If there is any claim for compensation of damages against Lognet, regarding any disclosed data or content, the person disclosing such data shall be liable for damages – whether this would be the User, the Carrier, or the Carriage user.

6. FORCE MAJEURE

6.1. The Contractual parties shall not be liable for non-performance of any obligation in event where the non-performance of the obligation results from the force majeure – an event beyond the control of the Contractual parties, and is independent of their intent, does not result in negligence of the Parties and which could not be avoided, foreseen or eliminated, and directly affects the performance of the obligations of the Contractual parties under the Agreement, provided that the Contractual party affected by the force majeure notifies the other Contractual party in this regard. Force Majeure includes, but is not limited to: natural disasters, state of war, strike, embargo, etc.

In the event that force majeure lasts for more than 30 (thirty) consecutive days, the Contracting party invoking force majeure has the right to terminate this Agreement by providing written notice to the other contracting party. The termination will take effect upon the delivery of such notice, and the contracting parties will have no mutual obligations arising from the termination.

6.2. The Contractual party affected by the Force Majeure event shall notify the other Contractual party immediately and no later than 48 (forty-eight) hours in writing, indicating the cause and appropriate evidence of occurrence of Force Majeure.

7. SUBCONTRACTORS AND SUBPROCESSORS

7.1. Lognet reserves the right to perform its Services by engaging the subcontractors without the prior approval of the User. Lognet has the right, within the meaning of the General Data Protection Regulation, for the purpose of further processing of personal data to independently engage, without the consent of the User, other processors, or subcontractors of personal data, authorized to carry out entrusted tasks on behalf and in the name of Lognet. By the engagement of the subcontractor or processor or sub processor of personal data, there must be no disadvantages for the User, and Lognet remains fully responsible for any actions, the failure to fulfill the contractual obligations and/or their substandard performance by any subcontractor, employee, or subcontractor intermediary, same as these were actions or non-fulfillment of contractual obligations undertaken by Lognet itself.

With regard to the processing of personal data within the Exclusively Designated Territory where Lognet Serbia operates regarding the contracting of the Program with the users, Lognet Croatia has entered into an appropriate business cooperation agreement with Lognet Serbia as well as a Personal Data Processing Agreement.

8. POINTS OF CONTACTS FOR USER REQUESTS

The User may submit queries and user requests for clarifications regarding the operation of the Program through Lognet customer service.
E-Mail: kontakt@lognet.eu
Phone: + 385 1 5590 014
Working hours from 9,00 to 15,00.

Official notices and user requests shall be submitted to the business address of the company’s headquarters or by e-mail: kontakt@lognet.eu

Mailing address:
Lognet d.o.o.
Ulica Grada Vukovara 284, Almeria centar
10 000 Zagreb
e-mail address: kontakt@lognet.eu

9. PROTECTION OF PERSONAL DATA

9.1. Lognet processes personal data in accordance with the law and the Rules on the Protection of Personal Data. Regarding the processing of personal data on the exclusively assigned territory where Lognet Serbia operates in relation to contracting the use of the Program with users, Lognet Croatia has entered into an appropriate business cooperation agreement with Lognet Serbia, as well as a Personal Data Processing Agreement.

10. UPDATES, CORRECTIONS, AMENDMENTS AND PUBLICATIONS

10.1. If the User, during the use of Lognet's services, has significant objections or decides to express objection to certain provisions of these General Terms and Conditions, the User will refrain from further accessing the website and will not use the content and services of Lognet, especially the Program, until the issue is fully resolved. If the User has any uncertainties or questions regarding the General Terms and Conditions, they are free to contact the designated representative at Lognet via the contact address: kontakt@lognet.eu

Lognet reserves all rights to modify or cancel the content of these General Terms and Conditions. The General Terms and Conditions may be changed by Lognet's unilateral decision, provided that Lognet informs the registered user about the change of the General Terms and Conditions via email by sending a special notice about the amendments or additions to the Terms of Use, to the email address registered as the main user email address in the Lognet system. It will be considered that the User has accepted these General Terms and Conditions if, after receiving the notice about the amendments or additions to the General Terms and Conditions, (i) within 30 days the User does not notify Lognet of the rejection of the changes to the General Terms and Conditions, whereby Lognet has the right to unilaterally terminate the existing agreement with the user, excluding any liability for potential damage that may arise for the User, or (ii) the User continues to use Lognet's Programs and computer systems, and especially if (iii) the User settles the regular monthly invoice for the contracted services.

10.2. The General Terms and Conditions are published on the website of Lognet as of 01. 05. 2018.

10.3. The first changes and amendments to this General terms and Conditions were published on the website of Lognet on 08.08.2023 and enter into force as of 01.09.2023.

10.4. The second amendment to the General Terms was made on 15.04.2024 and was published on the website of Lognet and has entered into force as of 15.05.2024.

10.5. The third amendment and addition of the General Terms and Conditions was made on 01.01.2025 and was published on Lognet's website, and it will come into effect on 01.02.2025.

GENERAL TERMS AND CONDITIONS OF LOGNET YARD MANAGEMENT NETWORK MODULE ©

1. LOGNET YARD MANAGEMENT©

LOGNET YARD MANAGEMENT© is a computer program (hereinafter: the Program) based on the Internet in the form of an Internet portal for managing loading and unloading within a factory, warehouse or distribution center. The program defines the time slot (time slot), location (yard management location), time and duration of loading and unloading of goods.

It is consisted of:
- set of basic functionalities of the Program used by Network holders;
- The Lognet yard management network module through which information is exchanged between the Network holder and Partners, who all represent users of the Program.

The Network holder is authorized to use all the contracted functionalities of the Program even without creating the Lognet yard management network module, and to cooperate with Partners outside of the online Lognet yard management network module.

Partners of the Network holder are authorized to use only those Program functionalities that are made available to them by the Network holder through the Lognet yard management network module.

Through the Lognet yard management network module, the LOGNET YARD MANAGEMENT © Network holder can form a closed network with other Partners in the role of Buyer and/or Supplier and/or Carrier and provides them with access to time slots and other functionalities of the Program. Users, i.e. Network holder and Partners exchange information through a multilingual internet portal through the Lognet yard management network module.

2. LOGNET d.o.o. - CROATIA

LOGNET d.o.o. with business seat in Zagreb, Radnička cesta 55 A, PIN: 12114193167 (hereinafter: Lognet or for the purpose of distinguishing: Lognet Croatia) is authorized holder of the computer program LOGNET YARD MANAGEMENT© (hereinafter: Program). Lognet delivers also other programs and application solutions of business information systems, including the services of support and maintenance, such as programs:
• LOGNET©
• BURZA TRANSPORTA©
• LOGNETPRO©
• LOGNET CARBON ACCOUNTING©

3. LOGNET DOO BEOGRAD - SERBIA

LOGNET DOO BEOGRAD (hereinafter: Lognet Serbia), with business seat in Ulica Jurija Gagarina 22z, floor: 10, apartment number: 60, Belgrade, registration number: 21778826, TIN (Tax Identification Number): 112967096, represents an affiliated company 100 % owned by Lognet Croatia. Lognet Croatia has granted Lognet Serbia the exclusive right to contract the use of the computer programs upon separate agreement on business cooperation and the exclusive supply of computer programs. Lognet Serbia is fully and independently authorized, within its designated territory, on behalf of Lognet, and for its own account, to contract the use of the Program with users in the designated territory, where Lognet Croatia grants all user rights of the computer programs to the users. All provisions and terms of these General Terms and Conditions apply to the contractual relationship between Lognet Serbia and the Users, with whom Lognet Serbia enters into appropriate computer program usage contracts.

4. TERMS AND DEFINITIONS

The following terms and definitions, specified in the Agreement with the User, have the following meaning in this General Terms and Conditions (hereinafter: General Conditions):

a. Agreement – applies to the entire Agreement with the User, the use of any Lognet program or the provision of support and maintenance services to these programs, including the General Conditions and its Appendixes and all other annexes, together with all amendments to the Agreement, Purchase Order and any other separate agreement with all the amendments and annexes, or other accepted or separately agreed offers or services.

b. Contractual parties – applies jointly to the User and Lognet

c. Date of the conclusion of the Agreement – refers to the date of the last signature of authorized person of Contractual party on the Agreement or in accordance with the provisions of this Agreement. If the separated Agreement is not concluded, the acceptance of the General Conditions shall be considered as the Agreement in accordance with the definition in the Article 4a.

d. User is a legal or other person having right to use the Programs or Lognet yard management network Module granted by Lognet, which includes Network holder and Partners of Network holder

e. User account is an account agreed between the User and Lognet, which includes a set of user profiles through which natural persons (authorized person or employee of the User) have the right to access and work in the Program.

f. Main user is the person who uses the main e-mail address of the User, which is stored in the user settings of the Program and to which all notifications related to the Program are usually delivered to the User.

g. Using the functionality of the Program includes
- Access to the Program from registered user accounts
- Work in the Program according to privileges and functionalities

h. General Terms and Conditions of LOGNET YARD MANAGEMENT NETWORK MODUL – refers to the General Terms and Conditions of Lognet agreed between the Contractual parties or to the amended General Terms and Conditions notified to the User as per usual practice.

i. Annexes – refers to the Annexes forming an integral part of this Agreement, i.e. are an integral part of the General Terms and Conditions. If the separated agreement or Annex is not concluded, the changes of the Terms and Conditions pursuant to the Article 19. shall be considered as annexes.

j. Exclusively designated territory – represents the territory in which the authorized distributor has the exclusive right to contract the use of the Program with users who have a business establishment within the designated territory. Lognet reserves the right to revoke, assign or alternate exclusively designated territory upon own decision at any time.

5. APPLICATION OF GENERAL TERM AND CONDITIONS

Lognet's General conditions apply to business entities and regulate the rights, obligations, responsibilities and conditions under which Lognet provides its services to users. The users of the service are considered business entities in the commercial business and are not considered consumers in the sense of the Consumer Protection Act.

In further provisions of these General Conditions, the term User refers to Partners of the Network holder.

6. PAYMENT OF THE FEES

The user of the service pays a fee for the use of the Program according to the number of time slots (slot), plus the corresponding value added tax (VAT), unless an exemption applies to VAT.

The amount of the fee is regulated by the Purchase Order as a separate contract between the User and Lognet, depending on the agreed scope of service regarding the Program functionalities themselves, the scope and method of implementation of the Program, and the scope and specifics of customer support, which are also defined by the Purchase Order.

The fee is paid to the transaction account in accordance with the issued invoice. The fee is invoiced on the last day of the month for the current month, or for another time period as decided by Lognet, with a payment term of 30 days.

The subject of the Agreement is the delivery of digital content in the form of a computer Program for which the User has undertaken to pay the specified fee. The digital service is not delivered on a physical data carrier. The User agrees that the fulfillment of the contract began with the express prior consent of the User, whereby the User loses the right to refund the fee after starting to use the Program.

7. DURATION OF THE AGREEMENT

The Agreement is concluded for an indefinite period. Each contracting party may terminate this Agreement at any time, with a notice period of 1 (one) month, starting from the day the written notice of termination is delivered to the other contracting party. The rights, duties, and responsibilities of the contracting parties continue in full force and effect during the notice period. In the event of termination or cancellation of the Agreement, the User of the service is obligated to pay Lognet in full all amounts invoiced under this Agreement before the termination of the Agreement.

In the event of contract termination and the existence of unpaid invoices by the User, Lognet is authorized to disable the User's access to the Program during the notice period.

8. INTELLECTUAL PROPERTY RIGHTS

Lognet is the copyright holder of all copyright authorizations, in particular the design, features, designations or other copyrights existing on the website of Lognet.
Lognet reserves entire proprietary rights, copyright, and related rights on all computer programs and systems (including but not limited to images, photographs, animations, applications, video and music recordings, texts or files) and on the relevant documentation. The programs which are subject to the Agreement or the General Terms and Conditions, regardless format and media location, represent the intellectual property of Lognet, including without limitation any copyright, patents and trademarks, as well as know-how, trade secrets, and other proprietary rights.

The User has no right of permanent or provisory reproduction of the Programs and other content related to the Programs, by any means and in any form, in whole or in part, which includes the uploading, display, performance, transmission or storage of the Program for which such reproduction, translation, adaptation, processing and any other modification of the Program is required, and the reproduction of the results of such modifications, as well as the distribution of originals or copies of the Program, in any form, as well as their rental and/or lease.

The User shall not grant access to Programs, of which Lognet is the exclusive copyright holder, to any third party without prior notice or approval of Lognet, or to use the programs for further sale.

Lognet does not grant the User any licenses and/or intellectual property (current and/or future). Any or all intellectual property that arises during the contractual relationship with the User, is acquired, or developed in connection with this Agreement is owned by Lognet.

9. COMPLIANCE

Lognet expressly prohibits any use of the Program in the manner and/or for purposes, which directly or indirectly infringe/breach any applicable law or legal regulation in force in the Republic of Croatia and the European Union, or in another country where the Program is used as well as the good business practices.

10. ACCESS TO THE INTERNET SITE

Lognet is the exclusive and authorized provider of services available on the internet site https://www.lognet.eu or https://www.lognet.hr and associated domains (such as https://www.lognet.rs/, https://www.lognet.org/, etc.), where it enables the use of online services and content of the programs and the computer system in accordance with the Agreement and these General Conditions.

The User shall comply with provision of Website Terms of Use in order to access the Programs and computer system, every time the User accesses, uses or registers on the Lognet website to use the Lognet programs.

11. RELATIONSHIP BETWEEN USERS

Lognet has no agency in business arrangements between Users and has no control or influence over the content of the transactions and relationships that occur between the Users.

The User undertakes to enter only accurate, true, and complete data into the Programs to exchange data with other Users, to be able to reach a business transaction. The User undertakes to provide all the required information necessary for the other Users to perform obligations related to the carriage order, carriage or booking of slots, etc. The User shall immediately enter into the Program any change or amendment that may affect the carriage order, carriage and reservation of the slot, furthermore, to check whether the opposite party is familiar with the changes that have occurred, or generally take all required and possible actions in order to enable other Users in duly and timely fulfilment of the obligations from respective transaction.

The User shall take all possible or available required actions while using the Program in order to specify all terms of the essence in order to reach a business transaction with other Users, in particular, the User shall undertake to arrange and provide all the essential and accidental terms of the respective transaction, or other details of the contract which are essential for the execution of the legal transaction.

When using the Program, the User shall always comply with the terms of the Agreement and the General Terms and Conditions, as well as the applicable regulations. The User shall comply with the instructions of Lognet, given in order to use the Program correctly and efficiently.

Each User generally warrants to the other Users that any legal transaction arising from the use of the program must be executed to the best of the abilities, lawfully and in a timely manner, according to the rules of the profession.

The User shall compensate Lognet or any other user for the damage caused by misuse of the Program and website. The User shall compensate any user for damages which would result from the undue or insufficient execution of the service or the unlawful and substandard performance of the service, etc., or if incomplete and untrue information entered into Lognet would prevent another User from conducting and completely providing the service.

12. SECURITY

The User of the service agrees to use the Program solely for their own internal business purposes. The User of the service has no right to grant third parties access to the Program, whether for a fee or free of charge.

The User agrees to regularly change passwords, activate and deactivate user accounts and set and modify privileges. Lognet will require a password change for each user account once a year.

After certain activities, the Program or the User of the service sends information to other users via email. Email communication depends on the status of the ISP network of other users, the settings of individual computers, computer protections (antivirus programs), and the settings of the email user account. Lognet is not responsible for the delivery of information via email and emphasizes that it is used for informational purposes only.

The use of insecure routes for data transmission, particularly HTTP or FTP, may result in third parties gaining access to the transmitted data, reading and modifying it. To prevent this risk, Lognet offers a secure data transmission route, HTTPS. However, if the User decides to use insecure routes for data transmission, the User is solely responsible for any damage that may arise from it.

13. CONFIDENTIALITY, ACCURACY, AND SECURITY OF DATA

The Contractual parties undertake not to disclose, without the prior written approval of the other Contractual party, any confidential information to an unauthorized person or a third party relating to the Agreement or in connection with the Agreement, i.e. the General Terms and Conditions, including, but not limited to: personal, commercial, financial, technical or strategic information, disclosed by one Contractual party to another for the duration of this Agreement either in writing or verbally, and in particular not to disclose directly and indirectly any confidential information to the competitors of the other Contractual party.

The User undertakes to use the Program exclusively for own business purposes following with the provision of Lognet Agreement and in accordance with the General Terms and Conditions. The user shall not transfer any access right of Lognet program to a third party neither for consideration or free of charge.

Lognet reserves the right, depending on own requirements and without the prior consent of the User, to make confidential information available to all its affiliates within the meaning of the provisions of the applicable Companies Act, in which event Lognet shall ensure that affiliates, which have received any confidential information, act under the terms defined by the provisions of Agreement or the General Terms and Conditions.

The User is solely responsible for all content entered into the Program on the Lognet website. Lognet provides no guarantees regarding the accuracy, correctness, completeness, or authenticity of the data entered by the User.

The User of the Program shall ensure the completeness, correctness, and accuracy of the data entered into Program on the website of the Lognet, as well as all the data provided to Lognet before using the Program and website.

The Contractual parties shall comply with confidentiality obligations and shall ensure that employees, associates, agents and authorized subcontractors comply with these for the duration of the Agreement, and after its termination. The obligation of confidentiality shall also last even after the Agreement has ceased due to any reason whatsoever between the Contractual parties, only for the period in which mandatory retention provisions apply.

14. DAMAGE LIABILITY

Unless expressly derogated by the provision of the Agreement, the liability for damages of Lognet for any damage caused to the User or a third party in connection with the use of the Program shall be excluded, except for damages caused by Lognet by willful misconduct or by gross negligence. The damage may result in loss of production, work, the usability of data, profits, or revenues. Contractual parties also exclude mutual liability for any other specific, indirect, accidental, or consequential damages, regardless of the possibility to foresee their occurrence.

Liability for damages of Lognet resulting from errors caused by the use of the Program shall be excluded, as well as for the accuracy, correctness, legality, and completeness of the data of the User, i.e. the data entered and/or provided by the User when using the Program, regardless of the cause of the error. Lognet shall only be liable for accurate display of the data entered by the User into the Program and shall not be liable for the accuracy of the data entered by the User. Liability for damages of Lognet caused by the use of unverified harmful data in the Program shall be excluded. Lognet shall be liable to a reasonable extent for storing the personal data of employees of the User.

The liability for damages of Lognet arising from/or in connection with a contractual or non-contractual relationship mutually negotiated between the Users of the Program or third parties shall be excluded, in particular for damages arising from ignorance or lack of knowledge, omissions or imprecisions in performing actions in Program, which may result in business arrangements entered between the users while using the Program.

The Contractual party suffering loss or damage shall undertake reasonable measures to limit such loss or damage.

If there is any claim for compensation of damages against Lognet, regarding any disclosed data or content, the person disclosing such data shall be liable for damages – whether this would be the User, the Carrier, or the Carriage user.

15. FORCE MAJEURE

The Contractual parties shall not be liable for non-performance of any obligation in event where the non-performance of the obligation results from the force majeure – an event beyond the control of the Contractual parties, and is independent of their intent, does not result in negligence of the Parties and which could not be avoided, foreseen or eliminated, and directly affects the performance of the obligations of the Contractual parties under the Agreement, provided that the Contractual party affected by the force majeure notifies the other Contractual party in this regard. Force Majeure includes, but is not limited to: natural disasters, state of war, strike, embargo, etc.

The Contractual party affected by the Force Majeure event shall notify the other Contractual party immediately and no later than 48 (forty-eight) hours in writing, indicating the cause and appropriate evidence of occurrence of Force Majeure.

In the event that force majeure lasts for more than 30 (thirty) consecutive days, the Contracting party invoking force majeure has the right to terminate this Agreement by providing written notice to the other contracting party. The termination will take effect upon the delivery of such notice, and the contracting parties will have no mutual obligations arising from the termination.

16. SUBCONTRACTORS AND SUBPROCESSORS

Lognet reserves the right to perform its Services by engaging the subcontractors without the prior approval of the User. Lognet has the right, within the meaning of the General Data Protection Regulation, for the purpose of further processing of personal data to independently engage, without the consent of the User, other processors, or subcontractors of personal data, authorized to carry out entrusted tasks on behalf and in the name of Lognet. By the engagement of the subcontractor or processor or sub processor of personal data, there must be no disadvantages for the User.

17. PERSONAL DATA PROCESSING

Lognet processes personal data in accordance with the law and the Rules on the Protection of Personal Data. Regarding the processing of personal data on the exclusively assigned territory where Lognet Serbia operates in relation to contracting the use of the Program with users, Lognet Croatia has entered into an appropriate business cooperation agreement with Lognet Serbia, as well as a Personal Data Processing Agreement

18. POINTS OF CONTACTS FOR USER REQUESTS

The User may submit queries and user requests for clarifications regarding the operation of the Program through Lognet customer service.
E-mail: kontakt@lognet.eu
Phone: + 385 1 5590 014
Working hours from 9,00 to 15,00

Official notices and user requests shall be submitted to the business address of the company’s headquarters or by e-mail: kontakt@lognet.eu

Mailing address: :
Lognet d.o.o.
Ulica Grada Vukovara 284, Almeria centar
10 000 Zagreb
e-mail address: kontakt@lognet.eu

19. UPDATES, CORRECTIONS, AMENDMENTS AND PUBLICATIONS

If the User, during the use of Lognet's services, has significant objections or decides to express objection to certain provisions of these General Terms and Conditions, the User will refrain from further accessing the website and will not use the content and services of Lognet, especially the Program, until the issue is fully resolved. If the User has any uncertainties or questions regarding the General Terms and Conditions, they are free to contact the designated representative at Lognet via the contact address: kontakt@lognet.eu

Lognet reserves all rights to modify or cancel the content of these General Conditions. The General Terms and Conditions may be changed by Lognet's unilateral decision, provided that Lognet informs the registered user about the change of the General Terms and Conditions via email by sending a special notice about the amendments or additions to the Terms of Use, to the email address registered as the main user email address in the Lognet system. It will be considered that the User has accepted these General Terms and Conditions if, after receiving the notice about the amendments or additions to the General Terms and Conditions, (i) within 30 days the User does not notify Lognet of the rejection of the changes to the General Terms and Conditions, whereby Lognet has the right to unilaterally terminate the existing agreement with the user, excluding any liability for potential damage that may arise for the User, or (ii) the User continues to use Lognet's Programs and computer systems, and especially if (iii) the User settles the regular monthly invoice for the contracted services.

The General Terms and Conditions shall apply as of February 1, 2025.

1. GENERAL PROVISIONS OF THE GENERAL TERMS AND CONDITIONS

1.1. LOGNET d.o.o. with business seat in Zagreb, Radnička cesta 55 A, PIN: 12114193167 (hereinafter: Lognet or for the purpose of distinguishing: Lognet Croatia) delivers application solutions of business information systems and provides the services of support and maintenance of application solutions of business and information systems. These solutions are considered internet based/online computer programs, as set forth in Article 1.7.j under term Programs, and shall enjoy full copyright protection.

LOGNET DOO BEOGRAD (hereinafter: Lognet Serbia), with business seat in Ulica Jurija Gagarina 22z, floor: 10, apartment number: 60, Belgrade, registration number: 21778826, TIN (Tax Identification Number): 112967096, represents an affiliated company 100 % owned by Lognet Croatia. Lognet Croatia has granted Lognet Serbia the exclusive right to contract the use of the computer programs upon separate agreement on business cooperation and the exclusive supply of computer programs. Lognet Serbia is fully and independently authorized, within its designated territory, on behalf of Lognet, and for its own account, to contract the use of the Program with users in the designated territory, where Lognet Croatia grants all user rights of the computer programs to the users. All provisions and terms of these General Terms and Conditions apply to the contractual relationship between Lognet Serbia and the Users, with whom Lognet Serbia enters into appropriate computer program usage contracts.

1.2. Lognet is the exclusive and authorized provider of services available on the internet site https://www.lognet.eu or https://www.lognet.hr and associated domains (such as https://www.lognet.rs/, https://www.lognet.org/, etc.), where it enables the use of online services and content of the programs and the computer system in accordance with the Agreement and these General Terms and Conditions.

1.3. These Lognet General Terms and Conditions apply to business entities and govern the rights, obligations, liabilities, and conditions under which the services are provided to users. Users of the services are considered business entities in the commercial business and are not considered consumers within the meaning of the Consumer Protection Act.

1.4. Lognet reserves all rights to amend or revoke any content of the General Terms and Conditions. The General Terms and Conditions may be changed by a unilateral decision of Lognet, provided that Lognet informs the registered user about any amendment of the General Terms and Conditions by e-mail as per sending a separate notice on amendments of the General Terms and Conditions to the e-mail address registered as the primary user e-mail address in the Lognet system. It shall be considered that the General Terms and Conditions are accepted by the User if after receiving the notification on amendments to the General Terms and Conditions (i) within 8 days the User has not notified Lognet that certain provision of General Terms and Conditions have not been accepted, whereby Lognet has the right to unilaterally cancel the existing Agreement with the User by excluding the liability for damages that would result from this cause to the User (ii) the User continues to use the Programs and computer systems of Lognet, and especially if (iii) the User settles the regular monthly invoice for the provided services.

1.5. The General Terms and Conditions shall apply to all supplies of goods and to the provision of services performed by Lognet to the other Contractual party – the User. It shall be considered that the Service users shows acceptance of the provisions of the General Terms and Conditions to the present business matter and to any future business matter between the Contractual parties relating to the use of the program for the duration of the business relationship, in the event of acceptance of goods and services of Lognet without filing a complaint, i.e. by the performance of the service itself and/or by delivering the goods and/or paying the price and/or otherwise as deemed appropriate and usual in business cooperation. In particular, the Service user shall comply with provision of Website Terms of Use in order to access the Programs and computer system, every time the Service user accesses, uses or registers on the Lognet website to use the Lognet programs.

1.6. If certain provisions of the General Terms and Conditions are or shall become invalid, this shall not affect the validity of remaining provisions. In this event, Lognet shall amend the General Terms and Conditions or the Contractual parties shall conclude an agreement which, as far as possible, would maintain the original intention of invalid provision.

1.7. The following terms and definitions, specified in the Agreement with the User or the General Terms and Conditions, have the following meaning unless agreed otherwise by provisions of the Agreement or the meaning is considered different from the context of the provision:

a. Agreement - applies to the entire Agreement with the User, the use of any Lognet program or the provision of support and maintenance services to these programs, including the General Terms and Conditions and its Appendixes and all other annexes, together with all amendments to the Agreement,

b. User - refers to a legal or other person having right to use the programs granted by Lognet whether relating to
- Lognet network holder (forms closed Lognet network between Carrier and Carriage user);
- Lognet yard management holder (forms closed Lognet yard management network between Supplier and Buyer, defines locations and time slot reservations periods)
- Carriage user (ordering the carriage services),
- Carrier (performs a service of carriage, whether it is a registered or unregistered user of Lognet program)
- Supplier (reserves slot in Lognet Yard management and/or dispatched the goods for delivery, or solely organizes the carriage in Lognet yard management)
- Buyer (carries out the deliveries of goods and solely organizes the carriage in Lognet yard management)

c. User account – refers to a natural person (employee of the User) having the right to access and work in Lognet programs

d. Lognet – refers to the service provider LOGNET d.o.o. with business seat in Zagreb, Radnička cesta 55 A, PIN: 12114193167 or other affiliates controlled by Lognet, authorized on behalf of Lognet to provide services to Users, withing the meaning of the Companies Act;

e. Contractual parties – applies jointly to the User and Lognet,

f. Date of the conclusion of the Agreement – refers to the date of the last signature of authorized person of Contractual party on the Agreement or in accordance with the provisions of this Agreement,

g. General Terms and Conditions – refers to the General Terms and Conditions of Lognet agreed between the Contractual parties or to the amended General Terms and Conditions notified to the Service User as per usual practice which represent an integral part of the Agreement,

h. Annexes – refers to the Annexes forming an integral part of this Agreement, i.e. are an integral part of the General Terms and Conditions,

i. Services – applies to all Lognet services (or part therein)

j. Programs (or Longet Programs) refers to application solutions and/or modules of business information systems for which the User holds a limited and non-transferable right of use in accordance with provisions of the executed Agreement. The Programs shall also include the entire websites deploying the programs referred to in Article 2.1. General Terms and Conditions.

k. Exclusively designated territory – represents the territory in which the authorized distributor has the exclusive right to contract the use of the Program with users who have a business establishment within the designated territory. Lognet reserves the right to revoke, assign or alternate exclusively designated territory upon own decision at any time.

I. The primary user email address is the e-mail address that the User has primarily designated as the main address within the Lognet program /system, and to which all notifications regarding the Program are usually delivered.

1.8. If the User has any essential objection during the use of Lognet services, or the User decides to file a complaint against certain provisions of the General Terms and Conditions, the User shall refrain from further access to the internet site and shall not use the contents and services of Lognet and especially the Program, until the final resolution of the concern. If the User has any concerns or questions regarding the General Terms and Conditions, the User may contact the Lognet partner: kontakt@lognet.eu

2. COPYRIGHTS

2.1. Lognet is the authorized copyright holder of the following programs:

a. LOGNET© is an online computer program that enables the creation of a private network between the holder of Lognet© network, Carrier and/ or Carriage user. The holder of the Lognet© network determines the Users that have access to the network and the status of the individual user (Carrier and/or Carriage user).

b. CARGO EXCHANGE© (original designation: BURZA TRANSPORTA©) is an open-ended computer program that enables connection, communication, and exchange of data between all users having access to the Cargo Exchange.

c. LOGNETPRO© is an online computer program designated for operations of Carriers, enabling through the modules the monitoring of the operations of Carriers and networking with Carriage users and other Carriers.

d. LOGNET YARD MANAGEMENT© is an online computer program designated for the planning of the location (location, ramp), time and duration of loading and unloading, and communication of essential information between the Yard Management Holder on one side, and the Supplier and the Carrier on the other.

e. LOGNET CARBON ACCOUNTING© is an online computer program designated for assessment of carbon footprint of an individual carriage.

2.2. Lognet is the copyright holder of all copyright authorizations, in particular the design, features, designations or other copyrights existing on the website of Lognet.

2.3. Lognet reserves entire proprietary rights, copyright, and related rights on all computer programs and systems (including but not limited to images, photographs, animations, applications, video and music recordings, texts or files) and on the relevant documentation. The programs which are subject to the Agreement or the General Terms and Conditions, regardless format and media location, represent the intellectual property of Lognet, including without limitation any copyright, patents and trademarks, as well as know-how, trade secrets, and other proprietary rights.

2.4. The Agreement shall cause no transfer of rights, ownership title or dispositions of property of any of the Contractual parties unless expressly stated by specific provisions of the Agreements. The User has no right of permanent or provisory reproduction of the Programs and other content related to the Programs, by any means and in any form, in whole or in part, which includes the uploading, display, performance, transmission or storage of the Program for which such reproduction, translation, adaptation, processing and any other modification of the Program is required, and the reproduction of the results of such modifications, as well as the distribution of originals or copies of the Program, in any form, as well as their rental and/or lease.

2.5. Lognet expressly prohibits any use of the Program in the manner and/or for purposes, which directly or indirectly infringe/breach any applicable law or legal regulation in force in the Republic of Croatia and the European Union, or in another country where the Program is used as well as the good business practices. The User shall not grant access to Programs, of which Lognet is the exclusive copyright holder, to any third party without prior notice or approval of Lognet, or to use the programs for further sale.

Lognet does not grant the User any licenses and/or intellectual property (current and/or future). Any or all intellectual property that arises during the contractual relationship with the User, is acquired, or developed in connection with this Agreement is owned by Lognet.

3. RELATIONSHIP BETWEEN LOGNET AND USER

3.1. The rights and obligations between Lognet and the Users using the Lognet programs, services, and the content of the Lognet website shall be fully regulated by the Agreement.

If not otherwise specified, the Agreement is concluded for an indefinite period. Each contracting party may terminate this Agreement at any time, with a notice period of 1 (one) month, starting from the day the written notice of termination is delivered to the other contracting party. The rights, duties, and responsibilities of the contracting parties continue in full force and effect during the notice period. In the event of termination or cancellation of the Agreement, the User of the service is obligated to pay Lognet in full all amounts invoiced under this Agreement before the termination of the Agreement.

In the event of contract termination and the existence of unpaid invoices by the User, Lognet is authorized to disable the User's access to the Program during the notice period.

The Carrier shall use the Basic package of Lognet program for Carrier, unless otherwise agreed by the parties.

The Basic package of Lognet program for the carrier includes the following program functionalities:
- transport orders within closed Lognet networks in which the carrier is a member:
- accepting the transport order
- refusal of transport order
- entry of additional information (registration marks, driver, contact details of driver)
- tender bids
- cargo exchange

The monthly fee for the Basic package of Lognet program for carriers amounts to 35,00 EUR + VAT.

3.2. Lognet has no agency in business arrangements between Users and has no control or influence over the content of the transactions and relationships that occur between the Users.

3.3. The User undertakes to enter only accurate, true, and complete data into the Programs to exchange data with other Users, to be able to reach a business transaction. The User undertakes to provide all the required information necessary for the other Users to perform obligations related to the carriage order, carriage or booking of slots, etc. The User shall immediately enter into the Program any change or amendment that may affect the carriage order, carriage and reservation of the slot, furthermore, to check whether the opposite party is familiar with the changes that have occurred, or generally take all required and possible actions in order to enable other Users in duly and timely fulfilment of the obligations from respective transaction.

3.4. The User shall take all possible or available required actions while using the Program in order to specify all terms of the essence in order to reach a business transaction with other Users, in particular, the User shall undertake to arrange and provide all the essential and accidental terms of the respective transaction, or other details of the contract which are essential for the execution of the legal transaction.

When using the Program, the User shall always comply with the terms of the Agreement and the General Terms and Conditions, as well as the applicable regulations. The User shall comply with the instructions of Lognet, given in order to use the Program correctly and efficiently.

3.5. By accepting these General Terms and Conditions, each User generally warrants to the other Users that any legal transaction arising from the use of the program must be executed to the best of the abilities, lawfully and in a timely manner, according to the rules of the profession.

3.6. The User shall compensate Lognet or any other user for the damage caused by misuse of the Lognet Program and website. The User shall compensate any user for damages which would result from the undue or insufficient execution of the service or the unlawful and substandard performance of the service, etc., or if incomplete and untrue information entered into Lognet would prevent another User from conducting and completely providing the service.

3.7. The subject of the Agreement is the delivery of digital content in the form of a computer Program for which the User has committed to pay the specified fee. The digital service is not delivered on a physical data carrier. The User agrees that the fulfillment of the contract has begun with the explicit prior consent of the User, thereby losing the right to a refund after the start of using the Program.

4. CONFIDENTIALITY, ACCURACY, AND SECURITY OF DATA

4.1. The Contractual parties undertake not to disclose, without the prior written approval of the other Contractual party, any confidential information to an unauthorized person or a third party relating to the Agreement or in connection with the Agreement, i.e. the General Terms and Conditions, including, but not limited to: personal, commercial, financial, technical or strategic information, disclosed by one Contractual party to another for the duration of this Agreement either in writing or verbally, and in particular not to disclose directly and indirectly any confidential information to the competitors of the other Contractual party.

4.2. The User undertakes to use Lognet programs exclusively for own business purposes following with the provision of Lognet Agreement and in accordance with the General Terms and Conditions. The user shall not transfer any access right of Lognet program to a third party neither for consideration or free of charge.

4.3. Lognet reserves the right, depending on own requirements and without the prior consent of the User, to make confidential information available to all its affiliates within the meaning of the provisions of the applicable Companies Act, in which event Lognet shall ensure that affiliates, which have received any confidential information, act under the terms defined by the provisions of Agreement or the General Terms and Conditions.

4.4. The User undertakes to regularly change the passwords which are used to access Lognet programs or equipment and not to enter information or data that may damage, terminate or improperly access other Programs, systems, and information.

4.5. The User is solely responsible for all content entered into the Program on the Lognet website. Lognet provides no guarantees regarding the accuracy, correctness, completeness, or authenticity of the data entered by the User.

4.6. The User of the Program shall ensure the completeness, correctness, and accuracy of the data entered into Program on the website of the Lognet, as well as all the data provided to Lognet before using the Program and website.

4.7. The Contractual parties shall comply with confidentiality obligations and shall ensure that employees, associates, agents and authorized subcontractors comply with these for the duration of the Agreement, and after its termination.

4.8. The obligation of confidentiality shall also last even after the Agreement has ceased due to any reason whatsoever between the Contractual parties, only for the period in which mandatory retention provisions apply.

4.9. The User of the service agrees to use the Program solely for their own internal business purposes. The User of the service has no right to grant third parties access to the Program, whether for a fee or free of charge.

The User agrees to regularly change passwords, activate and deactivate user accounts and set and modify privileges. Lognet will require a password change for each user account once a year.

After certain activities, the Program or the User of the service sends information to other users via email. Email communication depends on the status of the ISP network of other users, the settings of individual computers, computer protections (antivirus programs), and the settings of the email user account. Lognet is not responsible for the delivery of information via email and emphasizes that it is used for informational purposes only.

The use of insecure routes for data transmission, particularly HTTP or FTP, may result in third parties gaining access to the transmitted data, reading and modifying it. To prevent this risk, Lognet offers a secure data transmission route, HTTPS. However, if the User decides to use insecure routes for data transmission, the User is solely responsible for any damage that may arise from it.

5. DAMAGE LIABILITY

5.1. Unless expressly derogated by the provision of the Agreement, the liability for damages of Lognet for any damage caused to the User or a third party in connection with the use of the Program shall be excluded, except for damages caused by Lognet by willful misconduct or by gross negligence. The damage may result in loss of production, work, the usability of data, profits, or revenues. Contractual parties also exclude mutual liability for any other specific, indirect, accidental, or consequential damages, regardless of the possibility to foresee their occurrence.

5.2. Liability for damages of Lognet resulting from errors caused by the use of the Program shall be excluded, as well as for the accuracy, correctness, legality, and completeness of the data of the User, i.e. the data entered and/or provided by the User when using the Program, regardless of the cause of the error. Lognet shall only be liable for accurate display of the data entered by the User into the Program and shall not be liable for the accuracy of the data entered by the User. Liability for damages of Lognet caused by the use of unverified harmful data in the Program shall be excluded. Lognet shall be liable to a reasonable extent for storing the personal data of employees of the Service user.

5.3. The liability for damages of Lognet arising from/or in connection with a contractual or non contractual relationship mutually negotiated between the Users of the Program or third parties shall be excluded, in particular for damages arising from ignorance or lack of knowledge, omissions or imprecisions in performing actions in Program, which may result in business arrangements entered between the users while using the Program.

5.4. The Contractual party suffering loss or damage shall undertake reasonable measures to limit such loss or damage.

5.5. If there is any claim for compensation of damages against Lognet, regarding any disclosed data or content, the person disclosing such data shall be liable for damages – whether this would be the User, the Carrier, or the Carriage user.

6. FORCE MAJEURE

6.1. The Contractual parties shall not be liable for non-performance of any obligation in event where the non-performance of the obligation results from the force majeure – an event beyond the control of the Contractual parties, and is independent of their intent, does not result in negligence of the Parties and which could not be avoided, foreseen or eliminated, and directly affects the performance of the obligations of the Contractual parties under the Agreement, provided that the Contractual party affected by the force majeure notifies the other Contractual party in this regard. Force Majeure includes, but is not limited to: natural disasters, state of war, strike, embargo, etc.

In the event that force majeure lasts for more than 30 (thirty) consecutive days, the Contracting party invoking force majeure has the right to terminate this Agreement by providing written notice to the other contracting party. The termination will take effect upon the delivery of such notice, and the contracting parties will have no mutual obligations arising from the termination.

6.2. The Contractual party affected by the Force Majeure event shall notify the other Contractual party immediately and no later than 48 (forty eight) hours in writing, indicating the cause and appropriate evidence of occurrence of Force Majeure.

7. SUBCONTRACTORS AND SUBPROCESSORS

7.1. Lognet reserves the right to perform its Services by engaging the subcontractors without the prior approval of the User. Lognet has the right, within the meaning of the General Data Protection Regulation, for the purpose of further processing of personal data to independently engage, without the consent of the User, other processors, or subcontractors of personal data, authorized to carry out entrusted tasks on behalf and in the name of Lognet. By the engagement of the subcontractor or processor or sub processor of personal data, there must be no disadvantages for the User, and Lognet remains fully responsible for any actions, the failure to fulfill the contractual obligations and/or their substandard performance by any subcontractor, employee, or subcontractor intermediary, same as these were actions or non-fulfillment of contractual obligations undertaken by Lognet itself.

With regard to the processing of personal data within the Exclusively Designated Territory where Lognet Serbia operates regarding the contracting of the Program with the users, Lognet Croatia has entered into an appropriate business cooperation agreement with Lognet Serbia as well as a Personal Data Processing Agreement.

8. POINTS OF CONTACTS FOR USER REQUESTS

The User may submit queries and user requests for clarifications regarding the operation of the Program through Lognet customer service.
E-Mail: kontakt@lognet.eu
Phone: + 385 1 5590 014
Working hours from 9,00 to 15,00.

Official notices and user requests shall be submitted to the business address of the company’s headquarters or by e-mail: kontakt@lognet.eu

Mailing address:
Lognet d.o.o.
Ulica Grada Vukovara 284, Almeria centar
10 000 Zagreb
e-mail address: kontakt@lognet.eu

9. PROTECTION OF PERSONAL DATA

9.1. Lognet processes personal data in accordance with the law and the Rules on the Protection of Personal Data. Regarding the processing of personal data on the exclusively assigned territory where Lognet Serbia operates in relation to contracting the use of the Program with users, Lognet Croatia has entered into an appropriate business cooperation agreement with Lognet Serbia, as well as a Personal Data Processing Agreement

10. UPDATES, CORRECTIONS, AMENDMENTS AND PUBLICATIONS

10.1. If the User, during the use of Lognet's services, has significant objections or decides to express objection to certain provisions of these General Terms and Conditions, the User will refrain from further accessing the website and will not use the content and services of Lognet, especially the Program, until the issue is fully resolved. If the User has any uncertainties or questions regarding the General Terms and Conditions, they are free to contact the designated representative at Lognet via the contact address: kontakt@lognet.eu

Lognet reserves all rights to modify or cancel the content of these General Terms and Conditions. The General Terms and Conditions may be changed by Lognet's unilateral decision, provided that Lognet informs the registered user about the change of the General Terms and Conditions via email by sending a special notice about the amendments or additions to the Terms of Use, to the email address registered as the main user email address in the Lognet system. It will be considered that the User has accepted these General Terms and Conditions if, after receiving the notice about the amendments or additions to the General Terms and Conditions, (i) within 30 days the User does not notify Lognet of the rejection of the changes to the General Terms and Conditions, whereby Lognet has the right to unilaterally terminate the existing agreement with the user, excluding any liability for potential damage that may arise for the User, or (ii) the User continues to use Lognet's Programs and computer systems, and especially if (iii) the User settles the regular monthly invoice for the contracted services.

10.2. The General Terms and Conditions are published on the website of Lognet as of 01. 05. 2018.

10.3. The first changes and amendments to this General terms and Conditions were published on the website of Lognet on 08.08.2023 and enter into force as of 01.09.2023.

10.4. The second amendment to the General Terms was made on 15.04.2024 and was published on the website of Lognet and has entered into force as of 15.05.2024.

10.5. The third amendment and addition of the General Terms and Conditions was made on 01.08.2025 and was published on Lognet's website, and it will come into effect on 01.10.2025.